Book the Car that Fits Your Needs! Book Online

Terms and Conditions

Lessaggro Cars (lessor) rents to the customer identified in the contract (customer) the vehicle referred to therein, in accordance with the applicable clauses, conditions, and rates. By signing the contract, the customer acknowledges, accepts, and agrees to comply with these terms.

Under penalty of exclusion from insurance coverage, the customer agrees that the vehicle will not be driven by any person or persons not identified and approved by the lessor as stipulated in the contract.

The customer agrees not to use the vehicle or allow it to be used, under penalty of exclusion from insurance coverage, in the following cases:

  • Transporting passengers or goods for hire or reward, regardless of the type of remuneration or the verbal or written form of agreement.
  • Pushing or towing any vehicle or object, whether rolling or not.
  • Participating in competitions.
  • Driving under the influence of alcohol or narcotics or failing to comply with traffic laws.
  • Transporting goods or passengers exceeding the number indicated in the vehicle registration.

The customer agrees to keep the vehicle securely locked when not in use and safeguard its documents and accessories, compensating for their loss if necessary. The customer is expressly prohibited from transferring, selling, mortgaging, pledging, or in any way using the vehicle, the rental contract, documents, or equipment as security, or treating any of these in a manner that could cause damage to the lessor. Any such violations entitle the lessor to reclaim the vehicle from the customer without prior notice and without prejudice to any legal or contractual indemnities to which the lessor is entitled.

The customer acknowledges receipt of the vehicle in perfect working condition, with all five tyres in good condition and free from punctures. The customer agrees to replace any damaged tyres immediately at their expense, ensuring the replacement matches the original specifications and manufacturer. The customer is expressly prohibited from altering any technical or physical characteristics of the vehicle, with all associated costs borne by the customer.

The rental price, deposit (credit card), and any extension fees will be determined based on the prevailing rates at the time and must be paid at the start of the rental period. The deposit cannot be used as payment for an extension. If the customer wishes to retain the vehicle for longer than the agreed period, they must obtain prior authorisation from the lessor, pay the applicable rental fee, and make a new deposit.

The customer agrees to pay:

  • Amounts corresponding to the rental duration and damages not covered by the insurance policy, including any applicable excess.
  • Any taxes, fees, and contributions, whether direct or indirect, applicable to sales, premiums, expenses, and indemnities.
  • All judicial and extrajudicial costs, fines, fees, disbursements, and taxes related to violations of civil, traffic, parking, or other applicable laws involving the vehicle.
  • All expenses incurred by the lessor, including legal fees and reasonable attorney or notary costs, to recover any amount owed by the customer.

The customer is liable for repair costs resulting from collisions or other damage to the vehicle. In cases of total or partial theft of the vehicle, the customer is responsible for paying an insurance excess, which varies depending on the vehicle but is not less than 20% of its value. Insurance coverage is void if the vehicle is driven under the influence of alcohol or drugs, by an undeclared driver, or in cases of negligence or breach of the general conditions of this contract.

Damage to the vehicle caused by improper use or by:

  • Engaging in illegal activities such as smuggling, theft, or transporting prohibited goods.
  • Overloading the vehicle beyond the limits permitted in its registration or technical data sheet.
  • Using the vehicle in any race, even at slow speeds.
  • Driving on unauthorized terrains such as beaches, unsuitable paths, or mountains.
  • Serious violations of traffic signs, stop signals, speed limits, inappropriate driving, or driving in the wrong direction.

The customer is liable for the cost of repairs for damage to the vehicle’s undercarriage, roof, wheels, or tyres caused by vandalism, improper use, or driving under the conditions described above. Claims related to poorly maintained roads will not be accepted.

If an accident renders the vehicle irreparable, as determined by the lessor, the customer is responsible for paying the difference between the residual value of the damaged vehicle and the price of a new vehicle of similar value. The insurance policy covers unlimited third-party liability and mandatory motor vehicle insurance in accordance with the country’s laws.

The customer agrees to notify the lessor within 24 hours of any accident, theft, or fire (even partial) and to report such incidents to the police in cases involving injury, theft, or robbery. The customer must provide a written declaration including the circumstances, location, date, time, names and addresses of witnesses, the other vehicle’s owner, registration details, and insurer, along with the policy number. The customer must not, under any circumstances, accept liability for the accident.

The lessor disclaims all responsibility for loss, theft, or damage to personal belongings transported by the customer or left in the vehicle.

Repairs may only be carried out with prior written agreement and instructions from the lessor and must be documented with a detailed invoice listing defective parts. The customer cannot claim compensation for delays in the delivery of the vehicle or cancellation of the rental.

Fuel costs are the customer’s responsibility. The customer must also check and maintain oil, water, and gearbox oil levels. The vehicle may not be taken abroad without prior authorisation from the company.

This contract is governed and interpreted under Spanish law. Any disputes arising from this contract will fall under the jurisdiction of the courts corresponding to the lessor’s registered office location.